Privacy Policy

1. Introduction

Noble Mirror Capital (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform, website, and related services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Account information: Name, email address, date of birth, and other details you provide during registration
• Identity and verification data: Government-issued ID, proof of address, and similar documents as required for compliance
• Financial information: Payment method details, transaction history, and trading activity
• Usage data: Logs of your interactions with our platform, IP address, device type, browser, and similar technical data
• Communications: Messages you send to support, feedback, and other correspondence

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our platform and services
• Verify your identity and comply with legal and regulatory obligations
• Process transactions and manage your account
• Communicate with you about your account, updates, and support
• Send marketing communications (where you have opted in)
• Detect and prevent fraud, abuse, and security incidents
• Analyze usage patterns to enhance user experience
• Enforce our Terms of Service and other policies

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on: (a) performance of a contract; (b) your consent; (c) our legitimate interests (e.g., fraud prevention, service improvement); or (d) compliance with legal obligations. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

5. Sharing Your Information

We may share your information with:

• Service providers: Payment processors, cloud hosting, analytics, and customer support tools
• Regulators and law enforcement: When required by law or to protect our rights and safety
• Business partners: Only with your consent or where necessary to provide the services you requested

We do not sell your personal data to third parties for marketing purposes.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Regulatory requirements may require us to retain certain data for specified periods even after account closure.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request erasure of your data (subject to legal exceptions)
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us through the Contact page or our support channels.

9. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, analyze traffic, and improve our services. You can control cookies through your browser settings. Disabling certain cookies may limit some platform functionality.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards (such as standard contractual clauses) are in place when transferring data to countries that do not provide equivalent protection.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us so we can delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. We encourage you to review this policy periodically.

13. Contact

For privacy-related questions, to exercise your rights, or to report a concern, please contact us through the Contact page or our designated privacy contact as listed on our Platform.